Part 1 in this series covered defrost cycle problems in heat pumps. Now, let's discuss the second major winter issue: heat pumps stuck in one mode. The customer calls and says the system won't switch ...

Your phone rings at 7:00 a.m. in January. The homeowner says their heat pump quit, and the house is freezing. When you pull up, there's ice everywhere on the outdoor unit — a solid block covering the ...

Water heater problems often start quietly and escalate fast. Learn the warning signs that signal trouble and when to call a ...

Suffering from no hot water? It may not be a hard problem to fix. If you have an electric water heater that’s not working properly, there are several possible reasons—and many of them have relatively ...

In 2022 our council gave permission to a penthouse owner on the south side of the building to install a heat pump. This was ...