Projector.is Inc., which does business as ScreenMeet, today announced an artificial intelligence-based assistant for contact center and information technology help desk workers that provides real-time ...

There are lots of ways to describe how a company works, from in-office only organizations where employees work on-site together to remote-only organizations where teams are geographically distributed ...

Troubleshooting issues for remote employees has become more complex for many tech support teams, which may now work remotely too. These remote support tools can make the task easier. It’s estimated ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...