Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the top small-business-friendly ...

Nutshell reports that cloud innovations simplify CRM implementation, enabling quick setup and user adoption for businesses of ...

Customer relationship management (CRM) systems help businesses collect data and track interactions with their customers and prospects. This data comes from a variety of sources, including website ...

At a time when consumers can order their groceries, trade stocks and buy a car online, it's no surprise that the other side of the sales spectrum is moving online as well. Processing Content Sales and ...

The move to online CRM solutions has been good news for small businesses, where IT resources are limited and time is valuable. New web-based platforms are making it easier than ever to do your ...

Microsoft is rolling out a more flexible licensing policy for its CRM Online application that could make it more competitive with the likes of Salesforce.com, but in one instance it also introduces a ...

"We offer the power of Web services, but totally online--no software, no hardware," says Marc Benioff, president and CEO of Salesforce.com and a former Oracle executive. "When all is said and done, ...

"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that have ...

Siebel Systems and IBM are developing a hosting service for customer relationship management software, reviving an effort Siebel abandoned two years ago. According to sources familiar with the project ...

“Our 1-week rollout for Epicor, DMSI, and Infor gets sales online immediately—integrating customer data, catalogs, order history, and status tracking while preserving ERP pricing and availability. ” — ...

Of course the COVID-19 disease is serious and of course smart companies are taking all the necessary steps to ensure the safety of their employees and community. But work still needs to be done. Sales ...