Mar 17, 2025 -- By: Johnny McCormick and Jacob Grimm-- Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Microsoft today announced updates across its Microsoft 365 portfolio, ...

In May, Microsoft released a preview for its Dynamics 365 Order Management service, shortly followed by a new partnership with the Spain's premier football association LaLiga to strengthen its ...

DeDupeD isn’t just a detection tool with a merge button; it’s an AI co-pilot that analyzes every conflicting field, ...

The AI startup company Typeface has announced a new partnership with Microsoft to include its AI features in the Microsoft Dynamics 365 Customer Insights platform for marketing teams. Business ...

Microsoft this week announced Microsoft Teams and Dynamics 365 improvements designed to help retailers. The improvements enable improved communications with so-called "front-line workers" in retail ...

Drift, the Conversation Cloud company, has become a Microsoft independent software vendor (ISV) partner to further unlock the power of conversational marketing and sales. Drift's integrations with ...

LONDON, United Kingdom, June 19, 2026 — Dynamics Square UK today announced the expansion of its AI-powered ERP transformation services designed to help UK businesses modernize operations, improve ...