Macy’s Inc. has launched an AI-powered shopping assistant that’s upped spending online among those using the new tool, part ...

Chinese AI companies are focused less on being cutting edge and more on attracting customers. That means holiday promotions, ...

Silverback AI Chatbot has announced the continued development and availability of its AI Assistant feature, outlining how the technology is designed to support automated communication, streamline ...

Silverback AI Chatbot has announced the refinement and expanded focus of its AI Assistant feature, emphasizing its role in structured digital communication, consistent user interaction, and reliable ...

Katelyn is a writer with CNET covering artificial intelligence, including chatbots, image and video generators. Her work explores how new AI technology is infiltrating our lives, shaping the content ...

Millions of children have adopted AI chatbots as constant companions. Experts warn of real dangers — but also some benefits. Here is what every parent needs to know.